Thank you for shopping with ExamsOnly.com. We value your satisfaction and aim to provide a clear and fair refund and return policy. Please read the following terms carefully before making a purchase.

1. Digital Products (Courses and Quizzes)

All purchases of digital products, including online courses, test series, and quizzes, are non-refundable and non-transferable. Once a digital product is purchased, access is granted immediately, and therefore no refunds or cancellations will be issued under any circumstances.

Please ensure that you review the course or quiz description, syllabus, and any available previews carefully before purchasing.

2. Physical Products

We offer refunds or replacements for physical products (e.g., printed study materials, books, or merchandise) only if the item is:

• Damaged or defective upon arrival,

• Incomplete or missing components, or

• Not as described or advertised on our website.

To qualify for a refund or replacement:

• You must contact us within 7 days of delivery.

• The item must be unused and in its original packaging.

• You must provide proof of purchase (order number and receipt).

• Clear photos or video evidence of the issue may be required.

3. Return Process for Physical Products

To request a return or refund:

1. Email us at [info@examsonly.com] with your order details and a description of the issue.

2. If your request is approved, we will provide instructions for returning the item.

3. Once we receive and inspect the returned item, we will issue a refund or send a replacement, as applicable.

Note: Shipping charges are non-refundable, and you may be responsible for return shipping costs unless the item is confirmed to be faulty or incorrect.

4. Exceptions

We reserve the right to refuse a refund or exchange if the returned item shows signs of use, intentional damage, or does not meet the conditions outlined above.